5. Shipping & Delivery Policy

5.1. Processing and Delivery Time

• Processing: 1 to 5 business days

• Delivery: 5 to 15 business days (depending on location)

5.2. Shipping Coverage

We ship throughout Brazil. International shipping may be considered on request.

5.3. Carriers

We use Correios and trusted carriers such as Total Express and Jadlog.

5.4. Order Tracking

Tracking information will be provided once the order is shipped.

5.5. Free Shipping

Free shipping is available in specific campaigns, clearly stated on product pages.

5.6. Delivery Issues

Delays or losses will be investigated. If confirmed, a replacement or refund will be issued.

5.7. Refused or Undelivered Orders

Additional shipping costs may apply for reshipment due to customer refusal or absence.