1. Privacy Policy

1.1. Data Collection

We collect the following personal data from users:

• Full name

• Email address

• Full shipping address

• Phone number

• CPF/CNPJ (Brazilian tax ID)

• Payment information (encrypted)

• IP address, geolocation, and browsing behavior (via cookies)

1.2. Purpose of Collection

Data is collected for:

• Order and payment processing

• Shipping and delivery

• Transactional communication

• Marketing campaigns (with consent)

• Service improvement

1.3. Data Storage and Protection

All data is securely stored using encryption, access restrictions, and certified technologies.

1.4. Data Sharing with Third Parties

We share your data only with:

• Payment processors

• Shipping carriers

• Marketing platforms (upon consent)

• Legal authorities when formally requested

1.5. Data Subject Rights

In compliance with Brazil’s General Data Protection Law (LGPD - Law No. 13.709/2018), you may:

• Request access to your data

• Correct or update information

• Request deletion or anonymization

• Request data portability

• Revoke previously granted consent

1.6. Legal Basis for Processing

We process data based on legal grounds such as: contract execution, legal obligations, legitimate interest, and express consent.

1.7. Data Retention Period

Data is stored for as long as necessary to comply with legal and tax obligations or until consent is revoked, when applicable.

1.8. Data Protection Officer (DPO)

For privacy-related matters, contact our DPO:
📧 nativzonenne@gmail.com